Need a copy of your medical records?
Hospital Care
We offer two ways to access your medical records from hospital care:
1. Online Access to Medical Records
MyHealthOne Portal consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.
Note: some medical records may only be available through our hospital Medical Records office.
2. Access to Hard Copies of Medical Records
Please complete the following steps to obtain a paper copy of your medical records:
- Print and complete the Medical Records Release Form.
- Complete, sign and date.
- Mail, fax or email to:
HIM Shared Services – Centralized Release of Information
8101 W. Sam Houston Pkwy S.
Houston, TX 77072
(855) 519-9682 | (855) 519-9683 (fax) | email
Doctor's Office Care
We offer two ways to access your medical records from your doctor:
1. Online Access to Medical Records
Free and secure online access to your medical record is available through the Patient Health Portal (where available). You can manage your appointments, connect with your doctor, and view your medical information. Call your doctor's office for information on getting access, or visit their web site and look for the Patient Portal link.
2. Access to Hard Copies of Medical Records
You may request paper copies of your medical records by calling your doctor's office.